Frequently Asked Questions
ACCESS
What are your branch hours?
Our three branches are open 8:30 am to 4: 30 pm (with drive-thru open until 5 pm) Monday through Thursday. On Fridays, our branches and drive-thru open until 5:30 pm.
What is GCFCU’s mailing address?
1001 Springhill Avenue, Mobile AL 36604
How do I report lost or stolen cards
Credit card: (800) 808-7230
Debit card: (833) 337-6075
What is the phone number for Automated Teller?
(251) 544-2606
MEMBERSHIP
Who can join Gulf Coast Federal Credit Union
Membership is open to everyone who lives, works, worships, or attends school, as well as businesses another legal entities, in Mobile County. And once you join, your family becomes eligible to join, too. You can complete a membership application and bring it to any branch.
Why am I required to have a primary savings account?
Gulf Coast Federal Credit Union is a member-owned, not-for-profit financial cooperative. When you open your primary savings account, you become a member and part-owner of the credit union. Your account — your initial $25 deposit — is your buy-in. As long as you have this account, you and your family are eligible for all the benefits of GCFCU membership.
ACCOUNTS
Are deposits insured?
Yes, all GCFCU deposits here are federally insured up to at least $250,000 per member by the National Credit Union Administration.
When should I expect to receive my credit / debit card in the mail?
10 to 14 days after ordering.
How do I activate my debit / credit cards?
Call the phone number on the sticker affixed to your new card.
How do I dispute a transaction?
Call a branch and ask for assistance.
What are your wiring instructions?
Wire to: Corporate America in Birmingham AL, ABA# 262090120
For credit to: Gulf Coast FCU, Account #265176151
Final credit to: Name of Member, Member’s GCFCU Account Number
What is your Routing Number?
GCFCU’s Routing Number is 265176151.
Where do I find my GCFCU member ID number?
You can find your member ID on your monthly statement. Online Banking users can find it (need location) or give us a call.
Do you provide notary services?
Yes, it is free for members.
I have fraudulent charges on my account. Who should I contact?
If you see unfamiliar charges or transactions, call us as soon as possible or visit a branch.
